RTS EXPRESS LLC

The nature of our work requires us to collect certain nonpublic personal information about you from various sources. We collect financial and personal information from applications, worksheets, reporting statements, and other forms, as well as interviews and conversations with our clients and affiliates. We may also review banking and credit card information about our clients in the performance of receipt of payment. Under our policy, all information we obtain about you will be provided by you or obtained with your permission. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. Our company has procedures and policies in place to protect your confidential information. We restrict access to your confidential information to those within our firm who need to know in order to provide you with services. We will not disclose your personal information to any third party without your express written permission, except where required by law. We maintain physical, electronic, and procedural safeguards in compliance with federal regulations that protect your personal information from unauthorized access. Please contact us with any questions regarding our privacy policy.

Privacy Policy for RTS Express LLC

RTS Express LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website, [https://rtsexpress.net], or any services provided through the website (collectively, the "Site"). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined below, please refrain from using our Site.

1. Information We Collect

We collect information to provide you with a better experience while using our services. The types of information we collect include:

Personal Information: When you fill out forms or interact with the Site, you may provide personal details such as:

· Name

· Email address

· Phone number

· Address (for service or delivery purposes)

Usage Data: We automatically collect certain information about your interactions with the Site, including:

· IP address

· Browser type and version

· Device type

· Pages visited

· Time spent on the Site

· Referring/exit pages

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience. These help us understand user behavior, preferences, and improve our services. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide Services: To offer trucking services, process orders, provide quotes, and facilitate customer support.

Improve User Experience: To analyze usage patterns, improve the Site, and enhance user experience.

Communication: To send updates, promotions, and important information regarding our services (e.g., invoices, confirmations, and customer service communications). You can opt out of marketing communications at any time.

Legal Compliance: To comply with applicable laws and regulations or to respond to legal requests.

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third-party partners for the following reasons:

Service Providers: We may share your data with vendors, payment processors, or service providers who assist with the operation of the Site or fulfillment of services (e.g., payment gateways, email providers).

Legal Compliance: We may share information when required by law, such as in response to a subpoena, court order, or legal process, or to protect the rights, property, and safety of RTS Express LLC, our users, or others.

Mobile Opt-in, SMS consent, and Phone Numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes

4. How We Protect Your Information

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or destruction. This includes the use of encryption, secure servers, and other security measures. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

As a user, you have the following rights concerning your personal data:

Access: You can request to view the personal information we have collected about you.

Correction: You can update or correct inaccurate or incomplete information.

Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.

Opt-Out: You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.

Cookies Management: You can manage or disable cookies through your browser settings.

If you wish to exercise any of these rights or have any questions about how we handle your data, please contact us at [rtsexpress2023@gmail.com and +1 (443) 440-6522].

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

7. Third-Party Links

Our Site may contain links to external websites that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to periodically review this policy to stay informed about how we are protecting your information.

9.SMS Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Terms and Conditions:

Mobile information will not be shared, sold, disclosed or conveyed to third parties for marketing or promotional purposes. If you consent to receive SMS from RTS Express LLC, you agree to receive messages regarding appointments and our services. Reply STOP to opt-out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary.

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from RTS Express LLC, messages may be received related to the following:

Appointment reminders

Follow-up messages

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to [3] SMS messages per day may be received related to [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from [RTS Express LLC] can be done in the following ways:

(Verbally during contact)

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (https://www.rtsexpress.net/)

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy]

Message frequency may vary.

Contact Us If you have any questions about this Privacy Policy, the data we collect, or how we use your information, please contact us at:

RTS Express LLC

3320 Galena Drive

Frederick, MD 21704

443-440-6522
rtsexpress2023@gmail.com